How Technology Can Connect the Global Supply Chain

Getting a product or component from one place to another may sound like a simple task. However, as supply chain experts, we all know it involves a collection of efforts, a variety of players and a whole lot of hands. As most of us are also aware, ensuring an item gets where it needs to go on time and in good condition adds even more complexity to the mix.

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Put Quality in the Supply Chain

I would think that electronics OEMs or distributors would be leading the charge toward quality, and I’m sure many of them are. However, the first time I encountered a quality department that did extensive quality control it was in a New Hampshire distribution center (DC) that served the apparel industry.

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Supply Chain Enhances Electronics Customer Experience

Ideas about what the customer experience involves—and whose responsibility it is to make sure it’s exemplary—haven’t evolved at the same rapid pace as business. Indeed, plenty of companies still equate customer experience only with customer service, believing that it’s sufficient to have savvy marketing and friendly customer service agents to professionally field calls and emails from important clients.

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Overcoming the State of the Logistics Supply Chain Crunch

Throughout the year, organizations must overcome countless supply chain-related challenges, many of which directly affect customer experience, sales, and revenue. With unprecedented competition, demanding customer expectations, and a fear of failure, retailers and electronics manufacturers need to make a change.

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Is 5G as fast as they’re saying? We break down the speeds

Excitement about 5G, the fifth generation of mobile network technology, has been building steadily. The long process of rolling out 5G networks is already underway and we should see some limited availability this year. Now, 5G brings a lot of potential benefits, but one of the key questions that immediately crops up in any discussion about it is: How fast is 5G?

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